Our Purpose

The furniture we offer is a reflection of our personality - it’s true! At Urban Elm, we believe making a statement with furniture is definitely a way to turn a house into a home. Urban Elm stems from a vision to make furniture fashionable, stylish, and accessible to everyone without breaking the bank. We make sure everyone is able to easily create their own retreat in the comfort of their home through our furniture.

We supply fabulous furniture to many households worldwide.

Unique Products

We've curated a fine selection of items for your home.

Award Winning

See for yourself why our products have won numerous awards.

Flexibility And Patience

We work to make it work for you.

Fast Delivery

We offer fast, reliable delivery worldwide.

Quality And Security

Our shipping partners care about the safe arrival of your item.

Support

We're here to help when you need it.

What is your refund policy?

We offer a 30 days returns policy. Please ensure that your return requests are made within 30 days from the date you receive the item.

How do I cancel my order?
  • If you decide to change or cancel your order, please contact us any time before your shipment is processed to avoid incurring additional charges.
  • Once your order has been processed, it is not possible for us to make any changes or cancel your order
How will my order be shipped?

We work with trusted courier partners to ensure your items reach you safely and quickly. We offer free standard delivery (on orders over $100) worldwide.

Do you offer a warranty?

As a part of our commitment to quality, we provide you with a 12-month warranty on manufacturing defects for all of our products.

If, in the unlikely event your item develops a manufacturing defect, we ask that you provide us with as much detail and documentation on the issue as possible so that we can assess and investigate the issue. We will then work with you to offer a suitable resolution.

How do I track my order?

After your order has been shipped, you will be emailed with tracking information. Please note that tracking information may initially be delayed but will update once your order starts travelling.

How do I contact you?

Please use the contact form on this website and we will return your email as soon as possible.